Alec SnowCustomer Success · Strategic AccountsLet’s talk
Alec Snow facing a snow-covered mountain landscape

CUSTOMER SUCCESS · STRATEGIC ACCOUNTS · HEADED TO SOFTWARE

My titles said sales.
The work was customer success.

Nine years selling into the construction trades, with hands-on experience in onboarding, adoption, business reviews, renewals and expansion. At SiteOne, I held 94 of 100 accounts year over year. I've never carried the CS title. I've done the job, and I want to do it at a software company.

9 YRS SELLING TO THE TRADESQBRs · RENEWALS · EXPANSIONSALESFORCE · HUBSPOT · POWER BI
HAWAII

WHERE I’VE BEEN · SCROLL TO REVEAL

Raised in Danville. Schooled in San Diego. Four territories, one relocation.

Danville, CA
  • Raised in Danville, California
  • Played ice hockey for the San Jose Jr. Sharks
  • Graduated from San Ramon Valley High School in 2012
Portrait of Alec Snow
01 / RECOMMENDATIONS

Recommendations

All ten recommendations ↗
02 / CAREER

Career

2014 — 2026 · 6 EMPLOYERS · 2 PROMOTIONS
May 2025 →Jun 202614 mo

SiteOne Landscape Supply

Key Account Sales Manager · Seattle / Pacific Northwest

94 of 100accounts held YoYbook +25%

Owned an $8M book of 100 accounts, with account-health reviews, expansion planning and executive pricing conversations.

Held 94 of 100 accounts year over year; grew the book 25%. Coordinated 40+ concurrent projects and supported team enablement. Position eliminated when the division was pulled back.

Dec 2024 →May 20256 mo

Oldcastle Infrastructure

Regional Sales Manager, Stormwater · Seattle / Pacific Northwest

$15Mstormwater portfolio~90% commercial

Managed a $15M stormwater portfolio across engineer, contractor and developer relationships.

Aug 2021 →Dec 20243 yr 4 mo

Westlake Royal Stone Solutions

Area Sales Manager · Southern California

107%YoY growth to $15.87M

Covered Southern California contractors, architects and national builders, with ~30 distributor partners. Co-authored the National Builder Sales Playbook, led a two-person team and supported distributor adoption, installer courses and partner education. Trained 100+ contractor and distributor users overall on Westlake’s ordering website. Reached 100% adoption across approximately 30 distributor partners. Recorded 107% year-over-year growth to $15.87M. Hosted the Concrete Masonry & Hardscapes Association (CMHA) certified installer course for Manufactured Stone Veneer.

Apr 2020 →Aug 20211 yr 4 mo

Metabo HPT

Account Executive → Regional Account Executive · Southern California & Hawaii

114%to quota FY2020 on $6.15M

Account Executive, then Regional Account Executive for Hawaii after a Jan 2021 promotion.

Joined as Account Executive in Apr 2020. Promoted to Regional Account Executive, Hawaii, in Jan 2021. Employer tenure ended Aug 2021. Reached 114% of FY2020 quota on $6.15M and worked with 100+ B2B accounts.

Jun 2017 →Apr 20202 yr 10 mo

Techtronic Industries / Milwaukee Tool

Field Sales & Marketing Representative · San Diego

$3.49Min 2019+12% YTD

Promoted after 11 months to the highest-volume downtown San Diego territory.

Jun 2014 →May 20173 yr

Lyft

Marketing Manager / College Ambassador · San Diego State University · college-era work

SDSUwhile finishing 2 degrees

Built and managed a student outreach team and grassroots partnerships across campuses and local markets.

College-era work alongside studies at SDSU.
Explore full career details ↗
03 / EDUCATION

Education

AUG 2012–MAY 2017 · SDSU

San Diego State University

2 bachelor’s degrees

  1. 01
    Business AdministrationSales & Marketing
  2. 02
    Political ScienceCivil Rights & Civil Liberties

Activities: Sigma Phi Epsilon, International Business Society, Associated Students and Embrace.

04 / CREDENTIALS

Credentials

Apr 2026

Google AI for Writing and Communicating

Google / Coursera

View credential ↗ (opens in a new tab)
Mar 2026

Google AI for Brainstorming and Planning

Google / Coursera

View credential ↗ (opens in a new tab)
Mar 2026

Google AI Fundamentals

Google / Coursera

View credential ↗ (opens in a new tab)
Oct 2021 · EXPIRES Jan 2033

The Science of Predictable Sales Results - Sales Program

Building Leaders Inc

Feb 2020

Hubspot Content Marketing Certificate

HubSpot Academy

Jun 2018

TTI Leadership Development Program

Techtronic Industries

05 / SKILLS

Skills

Customer Success
  • RETENTION & GROWTH

    • Key-account ownership
    • QBRs and annual reviews
    • renewals and pricing agreements
    • at-risk identification
    • expansion and share of wallet
    • executive stakeholder mapping
  • ONBOARDING & ADOPTION

    • Customer training
    • user enablement
    • end-user education
    • multi-stakeholder rollouts from sponsor to field crew
  • SYSTEMS & DATA

    • Salesforce
    • HubSpot
    • Power BI
    • Excel and Sheets modeling
    • Bluebeam Revu markups and takeoffs
    • AI-assisted workflows and Zapier
  • DOMAIN

    • Building materials
    • stormwater
    • construction drawings
    • national homebuilders
    • multi-tier distribution
    • English native, Spanish limited working
Full background and 86 skills ↗
06 / OFF THE CLOCK

Off the clock

I'm based in Truckee, California, and ice hockey and snowboarding are two of my biggest passions. I love the pace and teamwork of hockey, and the chance to get outside and focus on a run when I'm on a snowboard. Both give me something to keep learning and a good reason to put the screen away.

Camping is the slower side of that same love of the outdoors. Time outside, good company, and a change of scenery are a big part of what I enjoy away from work. Whether I'm on the ice, in the mountains, or spending a few nights camping, I like making room for the things and people that matter to me.

Alec and Luna on the Oregon coast.
Meet LunaAlec and Luna on the Oregon coast.
Alec on a winter hikeCoastal overlookFriends in a mountain valley

NOW · TRUCKEE, CALIFORNIA · OPEN TO FULLY REMOTE ROLES

Let’s talk about your customers.

I’m looking for customer success and strategic account management roles across tech. If you need someone who gets close to the account and follows through, I’d like to talk.